Privacy Policy

Last updated: August 8, 2025


This Privacy Policy (“Policy”) describes our privacy practices applicable to personal data and other information collected or submitted when you access, install, or use Privora VPN (the “App”) and/or our Website (the “Website”), hereinafter collectively the “Service”.


This Privacy Policy applies to the access or use of our Services, and you agree to be bound by this Privacy Policy if you access or use our Services. If you do not agree with this Privacy Policy or any provisions hereof, please do not use our Services. To contact us, please see the “Contact Us” section below for more information.


Controller Contact Information


The data controller of your personal data, as described in this Policy, is Approva Limited (“Privora VPN”, “we”, “us”, or “our”), following are the applicable contact information:


Approva Limited


Our address: UNIT B, 11/F WAH KIT COMM CTR, 302 DES VOEUX RD, SHEUNG WAN, HONG KONG


You can contact our team at: support@approva-dev.com


Amendments


We may at our sole discretion and at any time amend the terms of this Privacy Policy. Such changes shall be effective upon publication of the amended terms in this Privacy Policy. Your continued use of the Services, following the amendment of the Privacy Policy, constitutes your acknowledgement and consent of such amendments to the Privacy Policy.


Data We Collect and Purpose of Use


Our guiding principle toward data collection is to collect only the minimal data required – only as
much as is necessary to maintain our Service. Privora VPN processes personal data to a limited scope to provide Service, process payments for the Service, and enable the functioning of our Website and App.


Privora VPN does not record your VPN browsing activities in any way that can be associated back to you. When you use a VPN connection, we do not store any information that identifies what you browse, view, or do online via that VPN connection. The exception is when you choose to communicate with us (such as via chat or email) over a VPN connection and have chosen to identify yourself to us.


How we obtain personal data:

  • You: This data is collected when you fill out a form on our Website; subscribe to the Privora VPN Service; when you contact us via email, chat, telephone, social media platforms, or by any other means; when you publicly submit reviews on forums, review platforms, or any other means.
  • Our Sites: This data is collected when you visit our Website, our partner and affiliate sites, or interact with our advertisements.
  • Our App: This data is collected when you download, install, or use our App.

Why we obtain personal data:

  • Provisioning of Services. To create and manage your account, process payments, verify identity, and establish VPN connections. We may require your email and password for registration, password recovery, and service access.
  • Payments. Payment processors handle billing details based on your chosen method (e.g., credit card, PayPal). This may include purchase date, IP address, zip code, full name, and payment details. Privora VPN only accesses this data when necessary, such as for refunds. Refer to your payment provider’s privacy policy for details.
  • Operating and Improving the App. To enhance performance, fix bugs, and optimize our services using aggregated anonymous data, such as device type, OS version, crash reports, session lengths, and server load. This does not include uniquely identifiable information.
  • Operating and Improving the Website. We use cookies and analytics to improve site performance. Anonymous data may include browser type, device info, time spent, and interactions with content or ads. Please note that this information does not contain uniquely identifiable information. 
  • Communications. We use your information to communicate with you, including by responding to your requests, and sending you information and updates about our Services.
  • Targeted Advertising. We may use your information to provide, measure, personalize, and enhance our advertising and marketing based on our legitimate interest in offering you Services that may be of interest. We may collaborate with third-party advertisers who collect device identifiers, browser data, and usage information to deliver tailored ads across websites and apps. They use this information to provide you with advertisements that are customers to your preferences, including for companies that are not affiliated with us. Privora VPN does not control these third-party cookies, so we recommend reviewing their privacy policies.


Grounds for Data Processing


We may process your personal data based on various legal grounds. First, we may process your data where we have obtained your prior, express consent, which is used solely for voluntary processing and not for any necessary or obligatory processing. Additionally, we process your personal data when it is necessary to provide the contracted VPN Service to you. We may also process your data if required by applicable law. Lastly, we process your personal data based on our legitimate interest, provided that our rights to process the data for such interests outweigh your rights to privacy, as permitted by applicable law.


Cookies


“Cookies” are small text files that can be placed on your computer or mobile device in order to identify your web browser and the activities of your computer on the Website. Cookies enable us or third parties that we allow (such as certain of our authorized service providers) to set cookies on your device to recognize visitors to our websites.


In general, we may use cookies in the following ways:

  • To provide our Services. For example, cookies allow us to authenticate who you are and whether you’re authorized to access a resource.
  • To store your preferences. Cookies can store your preferences, such as language preferences or whether to pre-fill your username on sign in forms.
  • For analytics. Cookies are used to inform us how users interact with our Services so we can, as a legitimate interest, improve how they work (such as what screens or webpages you access, and whether our advertising is effective).
  • For security. Cookies can enable us and our payment processors to detect certain kinds of fraud.
  • For our advertising-related purposes. We advertise our Services online with the help of third parties who show ads and marketing about us on sites around the internet.

You have the ability to manage your cookie preferences in your web browser settings, including deleting cookies and blocking cookies from being set on those browsers or devices. Visit the “help” section of your browser to understand what controls it gives you over cookies. Note that deleting or blocking certain cookies could adversely impact the proper operation of our Services, and, in some cases, some features of the website(s) may not function as a result.


Data Retention


We retain the information we collect as long as it remains necessary for the purposes set forth above, all in accordance with applicable laws. We may at our sole discretion, delete or amend information from our systems, without providing any notice to you, once we deem it is no longer necessary for our purposes.


Sensitive Personal Data


We do not collect or otherwise process your Sensitive Personal Data. If we ever need to process your Sensitive Personal Data for a legitimate purpose, we would do so in accordance with applicable law.


Children’s Privacy


The Services are not directed or intended for Children, as defined under applicable law, and we do not knowingly collect or solicit information from children. If we later obtain actual knowledge that a user is considered as a Child under applicable law, we will take steps to immediately delete its Personal Data. We request that such individuals do not provide Personal Data through the Services.

If you become aware or have any reason to believe that a Child has shared any information with us, please contact us (as detailed below) and we will take reasonable steps to ensure that such information is immediately deleted from our files.


User Rights


We acknowledge that different people have different privacy concerns and preferences. Our goal is to be clear about what information we collect so that you can make meaningful choices about how it is used. Depending on your relationship with us, your jurisdiction and the applicable data protection laws that apply to you, you have the right to control and request certain limitations or rights to be executed.


Right to Withdraw Consent: You may withdraw your consent for data processing at any time by contacting us.


Right to Know/ Right of Access: You have the right to confirm whether and know the Personal Data we collected on you.


Right to Delete/Erase: You can request us to delete all the information we have collected about you. It is important to note that by exercising your right to deletion you may lose access to your account and any purchases, points, or features associated with it.


Right to Request Rectification: You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data.


Right to Object to the Processing: You can object to our processing of your personal information (if required by law in your jurisdiction such as the General Data Protection Regulation (the “GDPR”)), the California Consumer Privacy Act (CCPA), or others). By objecting to processing, you may not be able to access some or all of our services.


You may be required to verify your identity before we can give effect to these rights. If you are requesting on behalf of a user, we require a signed authorization letter from the consumer. 


You may exercise any or all of your above rights in relation to your Personal Data by contacting us via email: support@approva-dev.com.


Links to Other Websites and Third-Party Processors


This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Privora VPN uses third-party data processors only for emailing services, marketing, and basic website and app analytics. These services may use cookies, mobile identifiers, and other data to generate reports and statistics, but have no access to information that directly identifies individuals nor any personal data that users provide to Privora VPN.


Contact Us


If you have any questions or concerns regarding privacy issues, or if you wish to be provided with any other information related to our privacy practices, please contact us at:


support@approva-dev.com